SHIPPING AND DELIVERY
SHIPPING OUTSIDE OF EUROPE : WE ARE CURRENTLY WORKING ON THE SHIPPING OF COLOUR CAPS™ TO THE UNTIED STATES SO PLEASE HOLD TIGHT. TURN ON SOCIAL NOTIFICATIONS FOR IMMEDIATE UPDATES ON THIS MATTER.
COLOUR CAPS™ ORDER PROCESSING TIME:
Orders for all Colour Cap™ purchases will be dispatched within 1-2 working days of your date.
DELIVERY TIME:
For all UK ORDERS Please allow 1-2 working days for your items to be received by you. Fast track shipping is currently unavailable.
HAIR EXTENSIONS ORDER PROCESSING TIME:
Please allow 2-3 working days to have your orders processed. You will receive email confirmation that your item(s) have been shipped with tracking provided. Orders placed on weekends will be shipped first thing Monday morning unless it is a holiday. During holiday periods, orders may take an additional 2-3 days to be processed and shipped.
DELIVERY TIME
For all UK ORDERS Please allow 5-7 working days for your items to be received by you. Fast track shipping is currently unavailable.
For orders to Europe, please allow 7-10 workings days for your order to be received.
For all other International orders, please allow 10-15 working days for your orders to be delivered.
PLEASE ENSURE THAT YOUR BILLING AND POSTAL ADDRESS' MATCH. Any orders with different billing and postal address' will be cancelled - unless proof in the form of ID / current Bank Statement is submitted to us via email confirming the alternative postal address is submitted within an 24hrs of making your purchase.
PLEASE ENSURE THAT YOUR DETAILS ARE FILLED IN CORRECTLY. If you any require assistance , please contact us at hello@fabhair.com
DIFFERENT BILLING ADDRESS TO SHIPPING ADDRESS
At The Fab Hair Company we only send orders to the BILLING ADDRESS. If customers require a parcel to be sent to an alternate address then they would need to submit proof of their Billing Address details with their order within 24hrs from the time the order was made. We only accept ID in the form of a bank statement or Government issued ID.
INTERNATIONAL SHIPMENTS
International Shipments must clear customs. The rules and requirements for customs clearance vary from country to country. It is the customer's responsibility to pay any additional taxes, fees or duties or to arrange for any permits or special paperwork that may be required. Invoices are sent with all shipments. This is the only document that will be sent with your shipment.